Frequently Asked Questions
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1. Product & Ordering
What is included in The Memory Grid?
The Memory Grid is a set of 9 personalised photo magnets, each measuring 50mm x 50mm, created from your own images. Perfect as a thoughtful giift, a creative way to showcase your memories, or an effective way to promote your business or event.
Can I choose my own photos?
Yes — you can upload any 9 photos directly from your phone or computer and customise how they appear.
Can I crop or adjust my photos?
Yes — you’ll be able to crop and position each image before placing your order to make sure it looks exactly how you want.
What size are the magnets?
Each magnet measures 50mm x 50mm.
Do you do bulk orders?
Yes! Please email hello@thelittlemomentsco.co.uk to get a quote and order.
2. Photo Quality
What kind of photos work best?
For the best results, we recommend using clear, high-resolution images. Most photos taken on modern phones work perfectly.
What happens if my photo isn’t good quality?
If an image looks too low in quality to print well, we’ll do our best to flag this before production where possible.
3. Delivery
How long does it take to receive my order?
Orders are typically produced within 1–3 working days and then dispatched. Delivery via Royal Mail takes 2-3 working days from dispatch.
Where do you ship from?
All orders are made and shipped from Shropshire in the UK.
Do you offer UK-wide delivery?
Yes — we deliver across the UK.
4. Gifting
Is this a good gift idea?
Yes — The Memory Grid is designed to be a thoughtful, personalised gift. It’s perfect for birthdays, anniversaries, Mother’s Day, Father’s Day and more.
Can I send this directly as a gift?
Yes — you can ship your order directly to the recipient.
5. Product & Care
What surfaces do the magnets work on?
They will stick to any magnetic surface such as fridges, lockers and metal boards.
Are the magnets strong?
Yes — they are designed to hold securely while still being easy to move and rearrange.
Still have a question? Get in touch — I’m always happy to help.