Refund policy

Returns & refunds

Because each order is made using your own personal photos, our magnets are custom-made just for you.

This means we’re unable to accept returns or offer refunds for a change of mind.

However, if something isn’t right, we absolutely want to help.

• If your order arrives damaged or faulty
• Or if you’ve received the wrong item

Please get in touch within 7 days of receiving your order, and include a photo if possible. We’ll work with you to put things right as quickly as we can.

Need help?

If you have any questions about your order, you can contact us at: hello@thelittlemomentsco.co.uk